Residential Property Administrator – Rental Agent

  • Division: Residential
  • Term: Full-Time
  • Location: Ottawa

Position: Residential Property Administrator – Rental Agent


Hours of Work: Monday to Friday 9:00AM to 5:00PM.


Reporting To: Property Manager / COO


Overview: Under the direction of the Property Manager, and while working on site, manage the day to day activities of a residential apartment building as detailed herein.


Tools: Must be computer proficient. Bilingualism is an asset.


Responsibilities: As delegated by the Property Manager, and may include:


o Show and rent apartments.

o Inspect apartments upon turnover and coordinate work as necessary.

o Preparation and issuance of Tenant Notices.

o Maintain updated availability listings.

o Provide admin support to residential property managers.

o Pursue postdated cheques and rental collections.

o Prepare and issue all correspondence and follow-up where required.

o Filing.

o Issue of reports.

o Production and issuance of Tenant Protection Act forms and notices.

o Direct legal actions in accordance with TPA using outsource paralegal.

o Receive tenant calls for service.

o Schedule meetings.

o Maintain current owner, tenant, trade and supplier coordinates including tenant information sheets, property information sheets and on-call info with the message center on-call binder.

o Maintaining current rental information on the website.

o Participate in District Realty Health and Safety Program

o Other duties as assigned.