A Customized Approach to Property Management

District Realty provides residential and commercial property management services in Ottawa for apartment building owners, commercial landlords, investors, condo corporations, and out-of-town property owners. Ottawa-based since 1987, our team has helped owners protect their properties, support tenants, reduce day-to-day management pressure, and improve the long-term performance of their real estate assets.

Whether you prefer to stay closely involved or take a more hands-off approach, our property management specialists can tailor a solution around your building, ownership goals, and day-to-day needs. We support owners with leasing, rent collection, maintenance coordination, financial reporting, tenant communication, site management, and long-term asset oversight.

We treat each building as though it were our own investment. With 39 years of local real estate experience, District Realty is experienced in residential and commercial property management across Ottawa, including apartments, office buildings, retail properties, and shopping centres. Our team helps owners identify practical opportunities to improve operations, support tenant retention, control costs, and protect the long-term value of their property.

District’s handpicked team of property managers includes Steve Ramphos, Jason Shinder, Kelly Kerrigan, Michael Morin, Whit Fraser, Sam Gandemer, and Simon Sit. Meet the team.

As part of our property management program, we work with owners to determine budgets, set policies, and manage the day-to-day affairs of their property. Serving Ottawa property owners, landlords, investors, and tenants since 1987, our goal is to support net income, capital appreciation, tenant retention, cost control, and the ongoing maintenance and improvement of property facilities.

Property Management Services:

Property management involves more than day-to-day maintenance. District Realty’s services are designed to help owners manage revenue, control operating costs, retain tenants, maintain buildings, and make informed decisions about their properties.

CONTINUAL REVIEW OF OPERATIONS FOR REVENUE MAXIMIZATION

Our team helps owners improve revenue opportunities through leasing strategy, rent review, vacancy planning, and market-aware recommendations. The goal is to support stable occupancy and stronger long-term property performance.

• Analyzing all leases to ensure tenants are paying the right amount of rent at the right time
• Tracking operating results and adjusting throughout the year to account for increases in expenses
• Reviewing tenant accounts and looking for early signs of tenant distress or default

COMPLETE ANNUAL AND MONTHLY REPORTING

Owners receive reporting and communication that helps them understand how their property is performing. District Realty supports decision-making with practical updates, financial visibility, and ongoing property oversight.

• Annually reviewing all major operating contracts
• Looking for cost-effective options to combine services and staff from other properties
• Providing estimates prior to tendering large contracts

FINDING NEW WAYS TO SAVE MONEY

Our property management team helps identify practical cost-saving opportunities through maintenance planning, supplier coordination, expense review, and efficient building operations.

• Implementing energy management systems and procedures
• Negotiating tender contracts regularly
• Reducing costs by taking advantage of bulk trade discounts
• Tracking current market rent levels to ensure we are maximizing revenue through the leasing of vacant suites and renewals of existing tenants

KEEPING TENANTS SATISFIED

Responsive communication and reliable service help create a better tenant experience. District Realty supports tenants through maintenance coordination, building support, and clear communication between tenants, owners, and the property management team.

• Always listening and responding to tenant concerns
• Providing 24-hour emergency service to ensure you and your tenants always get help when it is needed

COMPREHENSIVE SITE MANAGEMENT

District Realty helps manage the day-to-day needs of residential and commercial properties in Ottawa, including maintenance coordination, inspections, tenant communication, and building support.

• Conducting regular on-site inspections of operational efficiency
• Establishing and maintaining a comprehensive preventative maintenance program
• Organizing, planning, and directing all required physical maintenance
• Conducting regular reviews of all service contracts
• Implementing service contracts, as directed
• Calling tenders and reviewing all work done
• Ensuring all insurance policies are current and all necessary appraisals are completed
• Continually advertising and marketing vacant or potentially vacant suites for rent
• Corresponding with all levels of government that have jurisdiction over your property, as required
• Following up on and implementing warranty issues on all work completed
• Coordinating the refurbishing of space for occupancy and tenant improvement initiatives, as directed

IN-DEPTH FINANCIAL MANAGEMENT

District Realty supports owners with clear financial management, including rent collection, reporting, budgeting support, account tracking, and regular communication. This helps owners stay informed and maintain better control over property performance.

• Preparing and presenting an annual operating budget
• Providing long- and short-term financial projections
• Providing complete monthly financial statements, including a comparison to budget
• Establishing and maintaining a separate in-trust account to collect and deposit funds owing to the property
• Reviewing, recording and providing payment of all invoices for work completed at the site
• Providing a payroll system, if required, for all on-site staff
• Preparing year-end books of account, including draft financial statements, for the annual audit by your accountants

If you are interested in learning more about the Property Management services we offer, please contact us today.