In the following Privacy Code, “we”, “our” and “us” means District Realty Corp; “you” and “your” mean an individual who has submitted to us a Residential Offer To Lease, including any co-applicants, guarantors or personal representatives.In order to fulfill our commitment to keep personal information that you provide to us confidential and secure, District Realty Corp. has adopted the following Privacy Code.
This Code is based on the Canadian Standards Association (CSA) Model Code for the Protection of Personal Information (CAN/CSA-Q830-96), and the Federal Personal Information Protection and Electronic Documents Act (PIPEDA). It describes how District Reality Corp. subscribes to the principles of the CSA Model Code. Copies of the CSA Model Code are available on request from the Canadian Standards Association at 1-800-463-6727.The Scope of this Code
This Code describes the principles each we will use to protect personal information in the carrying out our commercial, no matter how the information is collected, used or disclosed.
The Ten Principles of Privacy
We have adopted ten interrelated principles of privacy into this Code.
Principle #1: Our Accountability
We are accountable for all personal information in our possession or custody, including any personal information we have disclosed to third parties for processing or other administrative functions. We have established policies and procedures to comply with this Code, and have designated one or more persons to be accountable for compliance.
Principle #2: Identifying the Purposes of Collecting Personal Information
We will identify the purposes for which we collect personal information, before or when the information is collected.
Principle #3: Getting the Tenant’s Consent
We will make a reasonable effort to make sure our residential tenants and prospective residential tenants (hereinafter called “tenants”) understand how their personal information will be used by us. District Reality Corp. will obtain consent from tenants before or when it collects or uses personal information. We will not attempt to deceive a tenant into giving consent.
A tenant’s consent can be express, implied, or given through an authorized representative. A tenant can withdraw consent at any time, provided, however, that we may continue collect, use or disclose personal information without a tenant’s knowledge or consent in exceptional circumstances where such collection, use or disclosure is permitted or as required by law, or required by us to enforce the terms of any lease a tenant has entered into with us.
Principle #4: Limits for Collecting Personal Information
We limit the amount and type of personal information we collect. We will collect personal information for the purposes we identify to our tenants. We collect personal information using policies and procedures which are fair and lawful.
Principle #5: Limits for Using, Disclosing and Keeping Personal Information
We will use or disclose personal information only for the reasons it was collected, unless a tenant gives consent to use or disclose it for another reason, or it is permitted or required by law.
Under certain exceptional circumstances, we may have a legal duty or right to disclose personal information without a tenant’s knowledge or consent to protect matters which include the our interests or the public interest.
We will keep personal information only as long as necessary for the identified purposes for which it was collected.
Principle #6: Keeping Personal Information Accurate
We will keep personal information provided to us by a tenant in as accurate, complete and current a manner as is necessary for the identified purposes for which it was collected.
Tenants may, in writing, challenge the accuracy and completeness of their personal information and request that it be amended as appropriate.
Principle #7: Safeguarding Personal Information
District Realty Corp. protects personal information with safeguards appropriate to the sensitivity of the information.
Principle #8: Making Information about Policies and Procedures Available to Tenants
We are open about the policies and procedures we use to manage personal information. Tenants have access to information about these policies and procedures. The information will be made available in a manner that is generally easy to understand.
Principle #9: Customer Access to Personal Information
When tenants make a request in writing, we will within a reasonable time tell them what personal information we have, what it is being used for, and to whom it has been disclosed.
When tenants request it in writing, we will give them access to their personal information in a timely fashion. In certain situations, however, we may not be able to give customers access to all their personal information. We will explain the reasons for this lack of access and any recourse the tenant may have, except where prohibited by law.
Principle #10: Handling Complaints and Questions
Tenants may challenge our compliance with this Code. We have policies and procedures to receive, investigate, and respond to tenant’s complaints and questions.